Privacy Policy

Last updated: September 20th, 2022

Welcome to the Azul Social Privacy Policy (“Policy”)! Azul Social LLC (”Azul Social”, “Company”, or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy explains how we collect, store, protect, and share your information collected via our App, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use.

While you’re enjoying the Azul Social mobile application (“App”), we collect some information about you. In addition, you may choose to use the App to share information with other users, including your friends and contacts (“Users”). On occasion, we may also need to share your information with third parties.

By accessing or using Azul Social, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Please email us at hello@azul.app with any thoughts or concerns.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service through our App.

  • App means the software program provided by the Company downloaded by You on any electronic device, named Azul Social.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Azul Social, LLC.

  • Device means any device that can access the App such as a cellphone.

  • Personal Data is any information that relates to an identified or identifiable individual. Personal data is often self-reported or provided by Users to the App.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate service, to provide the service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the App or from the service infrastructure itself (for example, the duration of a page visit).

  • Users means other Azul Social members who have an account on our App.

  • You means the individual accessing or using the App, or the company, or other legal entity on behalf of which such individual is accessing or using the App, as applicable.

Sections

  1. Collection of Information

  2. Use of Your Information

  3. Disclosure of Information

  4. What others may see about you

  5. Links to Other Websites

  6. Azul Social Age Policy

  7. Changes to our Privacy Policy

  8. Contact Information

1. Collection of Information

Registration Information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

  • Name (first and last);

  • Mobile number;

  • Your preferred activities;

  • Your preferred interests;

  • Gender identity;

  • Date of birth;

  • Photographs;

  • Neighborhood; and

  • Hometown (self-reported).

Once you register, you will be able to review and change this information at any time just by logging in to your Azul Social account (other than your location (which, if you have given Azul Social access to your location in your device settings, is automatically updated based on the location of your device)). It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account. We collect this information directly from you when you provide it to us or our service providers.

The information we collect helps to enhance the App and verify our Users. Registration Information such as your name, age, neighborhood, and hometown may be visible to other Users who view your profile page. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Personal information does not include:

  • Publicly available information from government records.

  • De-identified or aggregated consumer information.

Profile Information

We recommend and encourage you (and all our Users) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers’ license details and other sensitive information which is open to abuse and misuse on your profile.

When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk.

Geolocation Information

If you have given Azul Social access to your location in your device settings, when you use your mobile, we will collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you or improve your group matches for Crews. This information helps us identify your physical location and we use it to personalize the App and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.

If you have given Azul Social access to your location, but wish to turn this off, you can do so by the following methods:

  • iPhone app — settings, privacy, location services, Azul Social

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

Links

We may keep track of how you interact with links available on Azul Social including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.

Azul Social Success Stories, Surveys and other Contributions

From time to time, we run surveys for research purposes and we may contact you to find out if you would like to take part. We may also contact you to find out if you would like to provide feedback, a testimonial or take part in marketing campaigns (for example, if you let us know that you have found a match on the App, we may contact you to ask if you would be happy to feature in advertising for Azul Social). Such surveys and marketing campaigns are optional and more information will be provided at the point of contact. If you do not wish to be contacted to take part in a survey or marketing campaign, please contact us via hello@azul.app.

2. Use of Your Information

Our main goal is to ensure your experience on Azul Social is an enjoyable one and you don’t end up getting stung! In order to deliver an enjoyable experience to you, we may use your Registration and other information to:

  • Offer you our services and features;

  • Verify your account;

  • Contact you with information about the App (e.g., updates and new features);

  • Personalize the App and your Azul Social experience;

  • Create tailored Crews to you based on your activities and interests;

  • Conduct research and analytics about how you use and interact with the App;

  • Resolve disputes, troubleshoot problems and to enforce our Terms & Conditions;

  • Investigate fraud, protect our legal rights, and to enforce our Terms & Conditions; and

  • Protect our Users and third parties from harm.

Moderation Practices

We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked. Affected Users can contact Azul Social to contest the decision.

If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account.

3. Disclosure of Information

Our policy is to not disclose your Registration Information or personal data, except in the limited circumstances described here:

Circumstances where data may be disclosedDisclosed Data

Service Providers

We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information or personal data with these third parties, but only for the purposes of performing these functions and providing such services. More information about this is available directly below.This could include all data Azul Social has about Users.

Moderators

To monitor activity on the App, oversee the crew-matching process, and approve content.Name and user registration details, profile information, content of messages and photographs

Law and Harm

As we mentioned in the Terms of Use, we think it is very important that all Users behave while using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will also cooperate with law enforcement enquiries from within or outside your country of residence where we are required to by law, where there is an investigation into alleged criminal behavior or to protect the vital interests of a person. This may include preserving or disclosing any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers to protect the service from criminal activity or to protect our rights or property or those of third parties. In such cases we may raise or waive any legal objection or right available to us.needThis could include any personal data that Azul Social holds about you, depending on the nature of the request or the issue that we are dealing with.

Business Transfers

In the event that Azul Social undergoes a business transition or change of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.This could include all data Azul Social has about Users.

Aggregated Information – We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling.

Azul Social does not sell your personal data and will not sell your personal data.

MORE INFORMATION ABOUT DISCLOSURES

Service Providers

We engage certain trusted third parties to perform functions and provide services to us (“Service Providers”). The suppliers with which Azul Social shares User personal data vary depending on a variety of factors, such as which of our App, Sites and services a User engages with. For example, to provide our services to Users, we typically use the following suppliers:

  • Authentication services – to allow customers to authenticate their account (for example, Twilio)

  • Product improvement and market research – we use third party platforms (such as Typeform or Google Forms) to carry out customer surveys and market research to improve our products and services

  • IT services – some of the third-party software providers used in the operation of our business may process Users’ personal data (for example, if a User contacts us via social media with a support inquiry)

We carry out due diligence on all Service Providers we engage to ensure they have adequate data protection and information security measures in place and only provide them with the personal data necessary to the service they are providing. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible and our suppliers are also subject to extensive obligations under our contractual arrangements, including strict data retention limits.

4. What others may see about you

We think our Users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users and to interact with them.

When using the App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful about posting information that may eventually be made public.

Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself. While you may voluntarily provide this information to us when you create your profile, there is no requirement to do so. Please remember that photographs that you post on Azul Social may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of this information and making it public to other Users.

Your Azul Social profile and other information you make available via the App may be viewed and shared by Users with individuals who may or may not be users of the App. For example, a User may recommend you as a match to his or her friend(s) by taking a screenshot of your profile picture and sharing it, regardless of whether such friend(s) is also a User of the App.

5. Links to Other Websites

Our App may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site you may visit to understand how they may collect and use information you may knowingly or unknowingly provide to them.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6**. Azul Social Age Policy**

Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App. No one under the age of 18 may use Azul Social or provide information to Azul Social, whether or not consent was granted by a parent, guardian, or other relevant third party.

Azul Social does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.

7**. Changes to our Privacy Policy**

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on Azul Social and update the notice's effective date. Your continued use of Azul Social following the posting of changes constitutes your acceptance of such changes.

8**. Contact Information**

If you have any questions or comments about this notice, the ways in which we collect and use your information, please do not hesitate to contact us at: